Announcements

  1. 🎉 New Feature: Bring Your Own "Payment Gateway" Key (BYOK) now available!

    New Feature

    Why settle for delayed payouts? While other platforms hold your funds until after the event, TicketCARE’s BYOK puts you in control—connect your preferred gateway and access revenue faster.

    Key Benefits:

    ✔ Instant settlements: Use providers like CHIP's FPX for T+1 payouts—no waiting.

    ✔ Lower fees: Bypass middlemen; pay only your gateway’s rates.

    ✔ Local flexibility: Add FPX, DuitNow QR, or e-wallets.

    Try it today: Go to Settings → Payments and hook up your gateway. Your money, your rules. More payment gateways will be added over time.

  2. 🎉 New Feature: Donation module is now live!

    New Feature

    We’re excited to share that the Donation module is now available in your organizer dashboard! This feature lets you collect contributions alongside ticket sales—perfect for supporters who can’t attend but still want to help. Simply toggle it on during event setup, customize minimum donation amount, and start unlocking extra revenue effortlessly. Tax receipts and thank-you emails are automated, so you can focus on your cause.

    Case study: Persatuan Alumni Chung Ling Pulau Pinang used this module for their alumni's reunion dinner, offering a "Sponsor LCD screens" donation option. Beyond ticket sales, they raised an additional 57% in funding—enough to install screens at their alma mater’s entrance. Now, even alumni abroad could contribute to the legacy!

    Ready to try it? Head to your dashboard and enable donations for your next event! 🚀

  3. 👀 Control your event Visibility & Status

    Updates

    Now, you can choose between Public, Private, or Unlisted visibility and set your event to Draft, Published, Cancelled, or Sold Out—ensuring the right audience sees your event at the right time.

    ✅ Public – Listed in events directory and searchable by everyone.

    ✅ Unlisted – Hidden from directory but accessible via link (great for testing before going live).

    ✅ Private – Accessible only via direct link (ideal for invite-only events).

    ✅ Status – Choose Draft, Published, Cancelled, or Sold Out to manage event lifecycle.

    Why this matters:

    • Test confidently – Use Unlisted + Published to check everything before going live.
    • Control access – Keep events Private for exclusivity or Public for maximum reach.
    • Clear communication – Set Cancelled/Sold Out to manage attendee expectations.

    Start using TicketCARE today and take full command of your event’s visibility!

  4. 🔥 Manual/offline Orders now available – Keep 100% of your revenue

    Updates

    While other platforms take a percentage of every sale, TicketCARE believes in keeping your hard-earned funds where they belong—with you. Our new Manual Order feature is perfect for:

    • VIP/complimentary tickets (no payment processing needed)
    • Corporate sponsorships & bulk purchases (bank transfers, cheques)
    • Cash events (local community fundraisers)

    A recent fundraising gala used this to distribute 60% of tickets as VIP giveaways without paying a single cent in platform fees—while seamlessly tracking all attendees in one system.

    Enable offline orders today in your dashboard and start saving. Your cause deserves every dollar.